A unique pair of siblings has taken the phrase “Trojan Family” literally, embarking on a USC educational journey together and enriching a business partnership in the process.
Lauren Zimmerman Cook and Stephen Zimmerman completed the online Master of Arts in Gerontology program at the USC Davis School of Gerontology in December 2014 and joined their classmates for commencement on May 15.
The duo’s connection to gerontology started with the family business: AEC Living, a senior community and care company in Alameda, Calif. The company was founded as a single skilled nursing facility in 1971 by their parents and is now a collection of assisted living, therapy and other services devoted to caring for older adults in Alameda and the Greater Bay Area.
“We grew up in the business,” Stephen Zimmerman said. “Our father focused on the business side, and our mother was a nurse who handled the care side.”
Lauren, a certified public accountant and lawyer, first assisted with accounting and other business aspects, while Stephen focused on marketing and administration. However, as they both began assuming more responsibility in the company and their father prepared to retire, they decided that they needed to deepen their gerontology knowledge beyond their own practical experience.
With the transition to being business partners, we wanted to be coming from the same direction.
“We decided that since we were going to be working together [with Lauren as chief executive officer and Stephen as chief operations officer], we needed more of an academic and intellectual background in the field,” Lauren said. “With the transition to being business partners, we wanted to be coming from the same direction.”
The online option
Stephen and Lauren began researching gerontology programs and found the USC Davis M.A. in Gerontology (MAG) program. The program’s online option offered both the multifaceted psychosocial and biological education the duo was looking for, as well as the flexibility to continue their full-time work while fully taking part in class activities and discussions. After meeting USC Davis School Associate Dean Maria Henke, as well as USC Davis students at the 2013 American Society on Aging conference, Lauren and Stephen applied to the program together.
Fitting in coursework alongside their careers at AEC Living, they found their shared program having a big impact on their professional lives even before graduation.
“We’d study together at least one day per week; it was good to have someone to talk to about the readings,” Stephen said. “The program built upon our core knowledge and also helped us build our partnership.”
Added Lauren: “We found ourselves that in our normal work, something from class would come up, and we’d have facts to back up a decision.
“I’m older than Stephen, so we’ve not always been intellectually in the same place or on the same footing. [Completing the program together has] helped cement our partnership; he went from being my brother to being my business partner as well and increased our trust in each other.”
Applying lessons learned
Lauren and Stephen are already applying their new gerontology education to big plans for AEC Living. Using many of the principles imparted by the MAG program, the team is currently planning a new co-housing complex in Oakland that will be designed to help seniors safely live close to community activities and amenities.
Stephen and Lauren agreed that even though the program was Internet-based, it offered a wonderful connection to the Trojan Family via orientation events, message board interactions with other students, discussions with professors and occasional trips to campus or industry sites. The widespread group of online students introduced a lot of cultural and professional diversity and made for an enriching virtual classroom experience, they noted.
“Come to campus and attend orientation; you can meet people, keep in contact with some students and build relationships even if you’re online,” Stephen said regarding his recommendations for future students. “People bring such different things to the program; there’s always someone who knows more about something.”
Lauren added: “Everyone comes from a totally different place. Allowing them to affect how you see the world is important.”